Pep Boys

Jorge's assistance to my father was greatly appreciated. He clearly outlined immediate repairs and those that could wait based on budget. It is uncommon to find a service that respects a customer's time and understands economic struggles. They also provided helpful updates on the vehicle's progress

BEWARE, THEY WILL OVERCHARGE YOU!! I recently went in to have my brakes checked. I made an appointment for 8am which is when they were set to open. At 8:10 doors were finally opened. I was finally greated around 8:30 . I was told the computer system was down , eventually helped at 9:30. I was told all my rotors and break pads needed replaced. I was given a total price but not shown the price br…

This review refers specifically to the North Elston shop; nothing against any of the others, but I have no familiarity with them. However, if I were to have an auto issue out of town, I would absolutely take my car to the nearest Pep Boys based solely off the trust in the brand this particular Pep Boys has given me. They have always been honest and extremely professional. I don’t know a ton about …

Everything was fast and high-quality. I had an oil change. My appointment was at 9 AM, and by 10 I already had my car back. I recommend this place 👍

I recently had a very disappointing experience at Pep Boys while getting my oil change, and I feel compelled to share my frustration. I have been waiting for over two hours, and the lack of service is simply unacceptable. I expected a straightforward process, but it seems that the staff is either overwhelmed or not properly trained to handle basic services like an oil change. Communication has be…