🔧 Cool Heat

They won't stand behind their work! Had a suspension issue that was supposedly "fixed" by Cool Heat, and just over a year later we had the same issue. We paid to have it fixed again and a few months later we are having the same problem again. When we called they said they wouldn't honor the warranty and were quite rude about it. This is not a heavy use vehicle and these parts shouldn't go bad in only a few months! It makes me question is the work was done correctly the first two times. Steer clear of this of this place.

This place is not too far from my apartment so I brought it here to fix a suspension issue. I paid near $700 for new control arms and ball joints. These should last several years, but about 14 months after installation, they broke down. I don't drive much except to work so it wasn't from extreme use or anything like that. They claim the company must had sent them bad parts. After much begging and pleading, the man behind the desk said he was able to get the parts replaced since he was able to use the under 30,000 mile warranty since the owner refuse to wiggle on his one year warranty regardless if it was "bad parts" or not. Again, these parts should last five plus years. I was told I would still have to pay another $200 for labor as it was essentially "too bad and not his problem" (owner's words) or else they wouldn't give me the replacement parts to take somewhere else. I had no choice but to let them fix it again or be out my original $700. So now I'm $900 in... Fast forward to a month after they "fixed" it, and the same issue (knocking noise, etc) is back. I took it to two places for a diagnosis, and both said my suspension is bad/wasn't fixed properly if it was fixed at all. Cool heat is refusing to fix the issue without charging me full price yet again since they think they did me a favor by "fixing" it the second time, and even though these are "new" parts that are breaking down, he said I already used my warranty on the first ones. New parts don't break down twice. Read the other reviews on these guys. I wish I had. Steer clear of this hack job repair shop.

Came a few years ago for a new heater. Got charged 1000, and me being 20 and having no outside help didn't know any better, so I paid it. At best, the heat is mildly warm, more like cool. They did not fix anything I took my losses, though, and never wrote a review, so here it is. Bring someone with some insight because they're not here, to be honest

I took my car to this place because the drive belt was damaged and even they put a new one, it didn’t fit completely good (my car has a supercharger). Later on, the battery light turned on because of this, and I took my car to them again. They told me it was the alternator so we replaced it. After that, the light turned off however it turned on every time when I used to start my car. I took my car to the again, and they diagnosed something different ($2k cost). I took my car for a second opinion and the problem was always the drive belt. In this second place they did a good job and I paid only $300 for the repair service however I waste around $1k with Cool heat for ghost problems that they told me.

I took my vintage car for an AC recharge, which was supposed to be done that afternoon. After looking over the car, they called me back to say that it needed a new hose and new compressor. They told me they would look for the parts and get back to me. The next day, when I had not heard from them, I went to pick up my car and they refused to provide it to me - insisting that they would find the parts. Despite asking several times to take the car home with me, they told me it was not possible. I called again the next day, and finally on the fourth day demanded that they close up the car and return it to me. When I arrived, they had "changed a hose" on the car - and held me up for a $380 before they would return the car to me. When questioned about it, the Manager Paul indicated that it was a fair rate. So net-net: my car still doesn't have working AC, they took the compressor out of the car without my permission, and I have a sky high bill. WOULD NOT RECOMMEND THIS PLACE.