Gerber Collision & Glass

Irene and the Gerber team on Halsted was awesome. Great customer service. What I loved is that they kept me updated on my vehicle. When I picked up my vehicle it was good. I appreciate the great service they provided and recommended anyone to take their vehicle there for service.

Over 3 weeks for a back windshield replacement. Delayed north of 4 times, likely due to it being an insurance claim (lack of profit = lack of service). I still don’t have my car back and was just advised it hasn’t been touched.

Incredible service, quality, and coordination. Highly recommend. They coordinated with enterprise for the rental car. It was a very smooth process. Everyone was super kind and helpful.

Great communication and follow up throughout process. Nothing was difficult with insurance and rental. Really appreciate touching up some spots on my car as well as the damage repair. Will recommend to anyone who needs a great body shop!

Derek and the team at Gerber are seriously the best. I got into a collision the day before I was supposed to go out of town, and he shifted and made it work to let me bring my vehicle in same day. I really did not want to look for a new car in this market, and I was paranoid it had been totaled. Communication was quick and clear, and as soon as they knew it was NOT totaled, they let me know. The repairs took a little less than three weeks due to the supply chain issues, but they still managed to finish ahead of schedule. Everything was coordinated through my insurance, and they kept me updated throughout the process. My car honestly looks better now than when I bought it. Thanks y’all!